When a vehicle is leased, as per the Retail Lease Agreement, proof of valid insurance is needed throughout the lease term. Not all insurance companies or brokers provide us with proof of renewal or when there is a change with the insurance carrier. Unfortunately, in those cases, we must reach out to our leased customer directly to get proof of insurance or renewal. As the Lessor, we may contact you either by phone, email or mail to collect proof of insurance so we can update your account with the most updated insurance coverage information.
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End of Lease Options
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Frequently Asked Questions
How do I change my banking information? What are my end of lease options? How can I provide a copy of my insurance?
Below are the options for submitting your insurance documents and what you need.
In order to update your account we need a copy of the full insurance policy outlining all coverages and requirements. For information on our requirements, please see our FAQs about insurance. The wallet-sized slips are not sufficient.
If you have received an insurance tracking letter
You will need to provide the following:
- A digital and legible copy of the full insurance policy outlining coverages and requirements ready to upload, not the wallet-sized slip.
Sample Insurance Letter
By email
If you have NOT received an insurance tracking letter, you can email your documents to insurance@cdlsi.com
You will need:
- A digital and legible copy of the full insurance policy outlining coverages and requirements ready to attach, not the wallet-sized slip.
By mail
You may submit your documents by mail to
Canadian Dealer Lease Services Inc.
PO Box 8138, Station “T”, Ottawa, ON K1G 4K4
You will need:
- A legible copy of the full insurance policy outlining coverages and requirements, not the wallet-sized slip.